Program Outcome |
- Interpret the fundamental principles of essential hospitality & hotel management functions.
- Recognize the importance & scope of skilled, friendly guest service for stakeholders.
|
Program Specific Outcome |
- Employment in hospitality sectors such as hotels, restaurants, cruise ships, airlines, and catering.
|
Food Production & Patisserie-I |
- Inculcate the right attitude, basic knowledge, and technical skills in culinary arts.
- Introduce various kitchen equipment and utensils.
|
Food and Beverage Service - I |
- Identify the role of the Food and Beverage Service department and its organization structure.
- Understand "moments of truth" in guest interactions.
- Describe responsibilities of beverage service staff and summarize techniques for serving beverages.
- Identify the operational and Auxiliary areas as well as equipments used in the Food and Beverage department.
- Understand the various service methods and procedures followed in the department.
|
Front Office Semester – I |
- Introduce the students to the Hotel & Tourism Industry.
- Understand the appropriate organization structures and duties in the Front Office and related departments.
- Develop, prepare guest relations and evaluate practical aspect with guests.
- Understand the role of public relations with hotel industry.
- Develop skills required as an efficient and effective receptionist in any hotel (large or Small) and to handle situations and types of guest in the job.
- Understanding the functioning of the Telecommunication department.
|
Housekeeping Semester - I |
- The student will be able to identify the role of the housekeeping department and explain its organization structure and importance.
- The student will be able to list the basic cleaning equipments,cleaning agents and explain their use.
- Will be able to perform basic cleaning procedures of various surfaces
|
Communication Skills (English & French) |
- Developing and adapting speaking and achieve listening skills and strategies.
- Generating, planning and drafting ideas.
- Improving vocabulary for precision and impact.
- Using grammar (French & English) accurately and appropriately.
- Structuring, organising and presenting texts in variety of formats.
- To be able to understand and speak basic French.
|
Information Technology |
- To equip the student with the theory inputs with respect to understanding the fundamentals of computers and necessary skills to operate the generic applications and standard operating system
|
Food Safety & Nutrition |
- To learn about the importance of hygiene & sanitation in the catering industry.
- To get acquainted with the food standards.
- To learn about ways to minimize food poisoning and infections.
- To understand function, sources & deficiency of nutrients.
- To gain basic knowledge of nutrition.
- To gain knowledge about maintenance of good health.
- To understand the changes brought about in food nutrients during processing.
|
Organizational Behaviour |
- The objective of Organizational Behaviour is to provide students with the opportunity to diagnose Individual and Group Behaviour.
- The study of Structure, Motivation & Change helps to develop skills in improving individual and group performance in entrepreneurial and established ventures.
- To develop the overall personality and sustain in the dynamic environment.
|
Strategic Management |
- The students will identify the operating strategy of the organization.
- Develop skills in decision making.
- Students will be able to strategize and participate in policy making.
|
Event Planning, Marketing & Management |
- Apply Management Theories & Principles for Event management.
- Develop an ability to plan for conventions, seminars & events.
- Develop an ability to plan for conventions, seminars & events.
- Plan events creatively and think strategically.
- Understand the financial, marketing, operational and strategic issues in setting up an event.
- Integrate approaches of time, money (capital), people and other resources.
- Understand the concept of Event Management.
|
Advanced Food Production |
- The objective is to get students to attain expertise in their culinary skills.
- To familiarize students on various aspects of kitchen management.
- To encourage and develop students to become independent entrepreneurs.
|
Advanced Food & Beverage Operations Management |
- Identify factors to create impulse buying; prepare, fillet, carve, flambé & finish food items from a Gueridon trolley.
- Plan & operate a Bar operation, Manage inventory and maintain records pertaining to beverage control.
- Understand and apply cost dynamics as related to the Food & Beverage industry.
- Demonstrate a detailed understanding of the various facets of the Food & Beverage cycle of control in the operational & post operational phase.
|
Advanced Housekeeping |
- To plan and evaluate budgets.
- Create and evaluate the aspects of Interior Design in a Guest Room Layout
- Plan and draw the layout of Guest Rooms to scale.
- Set up the housekeeping department of a new property and create a timeline for the countdown to the opening
- Identify safety hazards and implement preventive and remedial measures.
|
Advanced Front Office |
- Yield management and its application in the Hotel Industry.
- Measurement of Yield for Management Decision Making.
- Passport & Visa regulation.
|
Advanced Bakery & Confectionary |
- To familiarize students on various aspects of bakery and confectionery management.
- To develop skilled professionals in bakery and confectionery for the hospitality industry.
- To develop students to become independent entrepreneurs.
|
Services Marketing |
- To familiarize students with marketing fundamentals.
- To explain the importance of services marketing to a Hospitality Management student & to fit the subject into his or her understanding of Hospitality.
|
Strategic Human Resource Management |
- To make the students aware of human resource functions in coordination with the strategic objectives of the organizations so as to enhance performance & service quality.
|